Privacy-policy

Last Update : March 13,2025

1. Introduction

Welcome to Zolto ERP. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zolto.co.uk , use our services, or interact with us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal and non-personal data:

Personal Information: Name, email address, phone number, company name, job title, and billing details.
Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and interactions with our website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

3. Legal Basis for Processing Personal Data

Under UK GDPR, we process personal data based on the following lawful grounds:

Contractual necessity: When processing is required to fulfill a contract with you.
Legitimate interests: When processing is necessary for our business interests and does not override your rights.
Consent: Where you have explicitly given consent (e.g., for marketing communications).
Legal obligation: When processing is required to comply with legal requirements.

4. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services.
To communicate with you regarding inquiries, support, or promotional content (with your consent).
To process transactions and manage customer relationships.
To analyze website traffic and enhance user experience.
To comply with legal obligations and protect our rights.

5. How We Share Your Information

We do not sell your personal data. However, we may share information with:

Service Providers: Third-party companies that assist in website operation, payment processing, marketing, and analytics.
Legal Authorities: When required by law, we may disclose information to comply with legal obligations or protect our rights.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
International Transfers: If your data is transferred outside the UK/EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restriction of Processing: Request to limit the processing of your data.
Right to Object: Object to data processing based on legitimate interests or direct marketing.
Right to Data Portability: Request transfer of your data to another service provider.
Right to Withdraw Consent: Withdraw consent for processing activities based on consent.

To exercise your rights, contact us at team@zolto.co.uk . We will respond within one month as required by law.

9. Marketing Communications

We only send marketing communications if you have given explicit consent. You can opt-out at any time by clicking the "unsubscribe" link in emails or contacting us at team@zolto.co.uk.

10. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Complaints and Regulatory Authority

If you have concerns about how we handle your data, contact us at [insert contact email]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Website: https://ico.org.uk
Phone: 0303 123 1113

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at :

ZOLTO ERP Software

Cardiff House

Cardiff Road

CF63 2AW

Email: team@zolto.co.uk

Tel: 01446 509700

By using our website, you consent to the terms outlined in this Privacy Policy.

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